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Data Center Design by PTS Data Center Solutions, Inc.

Data Center Maintenance Management Software (DCMMS) Solution


PTS’ Data Center Maintenance Management Software (DCMMS) solution provides a complete & integrated managed solution for operational maintenance and proper data center management for the data center and its support infrastructure.

The goal of this solution is to provide a best-in-class solution aimed specifically at providing managers with a tool to provide more effective data center management and more effectively manage the maintenance of all support infrastructure within the facility. The tool will help organizations increase their support infrastructure asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of data center maintenance, or computer room maintenance, or server room maintenance.

The solution is a turnkey application specifically designed for IT infrastructure management and the management of all support infrastructure assets within a data center. The product is a web-based application which tracks all assets by type, manufacturer and age and manages the assets against standard manufacturer-based maintenance schedules. All schedules, tasks, dates of service, problems, issues, resolutions and other maintenance-based required items are tracked for each asset through the software system. 

The solution provides pre-defined Preventative Maintenance tasks for data center equipment (CRAC maintenance, PDU maintenance, UPS maintenance, etc.) with manufacturer recommended maintenance intervals, planned downtime, parts required, personnel availability, costs to service and full management reporting of issues and outcomes necessary to properly maintain the support infrastructure across all of a company’s data center facilities.

This new class of data center management software is available for purchase or as a Software as a Service (SaaS) solution. The cost of the product is based upon the size of assets under management and is tiered to support large-scale data center management operations. 

Optionally, on behalf of the client, PTS can perform data center management and maintain organization of all maintenance details online via our Data Center Maintenance Management Portal.

The DCMMS solution provides a data center software solution previously unavailable to data center managers for effective and efficient maintenance of support infrastructure. This is the last step in the eleven-step process for proper management of a data center.

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Progress Chart
 
Features Benefits
Complete maintenance solution for all support infrastructure Provides a first of its kind maintenance management solution for data center support infrastructure
Can be used to maintain and/or track all data center assets including IT infrastructure assets Cost effective solution to maintain or track IT assets in the data center
Available as a purchased product or SaaS service Provides purchaser choice of capital versus expense for accounting purposes; don't have to tie up your IT infrastructure for deployment
Able to tie into real-time monitoring systems to provide condition-based maintenance (Future) Active maintenance of assets; seamless integration with already deployed real-time monitoring systems
Loaded with pre-defined PM tasks for data center equipment Easily set up and deploy system
Able to interface with asset management systems to load existing data into the system quickly prior to launch (Future) Easily set up and deploy system
Track power train to get a clear view of redundancy of equipment Perform an impact analysis as part of a preventative maintenance initiative
Provides complete maintenance profiles for all major support infrastructure products in the data center No need to research required maintenance cycles, parts and service needs for products, the system provides this intrinsically; significantly reduce time to establish maintenance schedules for all support infrastructure products
Develop and manage a data center maintenance plan Provides a complete & integrated managed solution for operational maintenance for data center support infrastructure
Schedule qualified and approved service personnel Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance
Quarterly inspect all performed maintenance services Assures all maintenance services have been performed in accordance with established procedures
Site specific documentation Provides a portfolio maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, 'as-built' drawings, and more
Extensive and automated reporting to allow tracking of maintenance and costs Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance

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To learn more about maintenance management solutions and services, contact us or visit:


Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.




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